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Error: File Not Found (3 :: 0)

Forum|Forum|7 years ago
September 5, 2018
4 replies
27037 views

I have CC 2018, but it seem After Effects is looking for some animation presets in the 2017 folder. Here is what the error says specifically: After Effects error: File not found: "/Applications/Adobe After Effects CC 2017/Presets/Image - Creative/Bloom - brights.ffx".(3 :: 0)

I see this file in the 2018 folder. How can I make it look there?

This topic has been closed for replies.

Correct answer Jose Panadero

I think the best option is to delete older installations of After Effects. You can do it via Creative Cloud Panel. If you are using macOS (it looks like) remove the Adobe After Effects CC 2017 folder from your applications folder. Be careful because if you have some 3rd party effects installed in CC2017 you will loose them. So maybe you need to move the filters to your CC 2018 installation or run the installers again for CC2018.

Also, you can delete the preferences file for CC2018. As soon as you launch AE, hold COMMAND+ALT+SHIFT. You will be prompted to delete the preferences file.

Mohammad Aamir Khan

Adobe Employee

Please Open After Effects > Preferences in Windows - Settings in MAC
- Scripting and Expressions
Enable these 2 Check Boxes :
Allow Script to Write Files and Access Network
Enable JavaScript Debugger

Thanks

Aamir Khan

A

Awid249075618tbf

Participant

I actually had this exact same problem until 2 min. ago. The problem was that the folder I was trying to save the AE-project in had special characters. Before checking that, I tried everything including reinstalling, resetting preferences etc.

B

Bruno Henriqu30068286h9l5

Participant

I having the same issue with my M2 MacBook Air, I tried all that solutions, but nothing resolved...

jurajbar

Participant

I had this problem also. I could not save to my external SSD drive. Tried with deleting preferences but it didnt work. Also restarting my MacBook didnt work either. Last thing that did work is changing/renaming folder I was trying to save to. Dont know if this will help anyone. It worked for me.

I work on latest AE version, MacBook Pro M1Pro.

원

원진23849894mrkl

Participant

I got identical problem with you, but your last try didnt work for me.

Are you using the latest version of Mac OS?

Cuz the problem occured since I got updated my OS to Ventura

능

능이효진

Participant

해당 답변이 도움이 될지 모르겠지만, 제 경우에 외장 SSD 드라이브에 작업물들을 모두 변경 및 저장 후 마운틴 해제 > 재연결, 프로그램 종료 후 다시 시작하는 것으로 해결하였습니다.

저는 2020 MacBook Air M1을 사용, Mac OS는 13.0.1(22A400)입니다.

Jose Panadero

Correct answer

Community Expert

I think the best option is to delete older installations of After Effects. You can do it via Creative Cloud Panel. If you are using macOS (it looks like) remove the Adobe After Effects CC 2017 folder from your applications folder. Be careful because if you have some 3rd party effects installed in CC2017 you will loose them. So maybe you need to move the filters to your CC 2018 installation or run the installers again for CC2018.

Also, you can delete the preferences file for CC2018. As soon as you launch AE, hold COMMAND+ALT+SHIFT. You will be prompted to delete the preferences file.

Jes2000Author

Known Participant

I had already deleted the older ones, but deleting the preferences did the trick. Thank you.

A

Anonymous

I have just encountered the exact same problem. Updated my CC apps from 2019 to 2020, and now my AE files won't link with previously animated Adobe Illustrator links. Animations are still there, but the links are blank.

Resaved the Ai files as Ai CC 2020, reimported them and replaced the links. Worked perfectly... until I saved, closed and reopened the file. Back to square one. Error ( 3 :: 0 ).

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