Essential Graphics Template made in After Effects behaves different on different PCs (in Premiere)

[David Rudolf]

Hello.

I am using the newest Version of After Effects (22.2.1) and made some essential graphics templates for titles using expression (effecting positions of text and boxes and size of boxes). There is a strange error in Premiere.

The templates work fine in Premiere on 5 PCs (all Win, all newest Premiere Version, all different Hardware)

On 2 PCs the templates behave wrong (elements are positioned wrong). This 2 PCs also Win also the newest Premiere version, both different hardware). The error is identical (same wrong position).

The sequence has the correct size and framerat and everything is set correct. Templates not use any third party plugins, no cinema 4D, After Effect is not required for the templates (anyway newest AE is also on this PCs)

The only common for this 2 PCs with the error is, that they are at the same company (set up from the IT of the company).

Is there anything outside After Effects/Premiere that could have an impact on the behaving of essential graphics templates (like java version, security software?)?

[Jose Panadero]

The first thing to check is that they have installed exactly the same version of the fonts used in your templates. A lot of problems regarding text sizes are generated for not having installed the same fonts.

Also, you can export a new template and activate the options for warning to the Premiere users if there is something wrong with the template when loading into a project (check attached image) and try with the new exported template.

[David Rudolf]

Thank You.

The font is the same (installed from the exact same font file). I tried already different standard fonts with the same result.

The warnings are all check in my export.

[Mylenium]

Font rasterization is affected by the system DPI setting and that may simply be different in your case. Check these settings in the relevant system control panels. Also flush out the system font caches by booting into safe mode and deleting them, so they get rebuild from scratch.

Mylenium

[David Rudolf]

Thank You. I will try that.

[David Rudolf]

Hi. So I tried all of this. Finally I could find the error. It did not have anything to do with the font or DPI. It was simply an error in the expressions caused by different language settings. In German a slider control in expressions is called "Schiebregler". I was not aware that this is not automatically converted to "Slider" on an English System.