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External monitor cropped view!?

Explorer ,
Dec 27, 2016 Dec 27, 2016

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I have two monitors 1920x1080 and if I view footage in full screen on any of them it get's cropped:

Here is my sample composition:

a3.png

The preview works just fine:

a1.png

But my 2nd monitor displays only a portion of the footage (left bottom is cropped)

a2.png

I also have the similar issue with Adobe Premiere.

Preview (i have added 49.9% black rectangle to see the boundaries)

0.png

If i hit ctrl+~ for full screen i see right bottom cropped:

1.png

Same cropped view is if I use 2nd monitor.

Windows 10

GPU

#1 NVIDIA Quadro K2100M

#2 Intel HD Graphics 4600

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LEGEND ,
Dec 27, 2016 Dec 27, 2016

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I'm trying to figure out how this is an After Effects problem instead of an OS or graphics card settings problem.

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Explorer ,
Dec 27, 2016 Dec 27, 2016

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I'm not sure... I have not seen any problems with other apps running in full screen, only AE and PR this is why i'm searching for help here...

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Adobe Employee ,
Jan 30, 2017 Jan 30, 2017

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Hi benediktasl,

Did you solve this issue yet?

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Explorer ,
Apr 12, 2017 Apr 12, 2017

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The problem disappeared with updates (drivers / premiere) then it appeared again... and then disappeared... so right now it's fine...

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Explorer ,
Apr 21, 2017 Apr 21, 2017

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And the issue came back after new update.

Program window is fine:

1.png

But full screen is cropped:

2.png

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Adobe Employee ,
Apr 21, 2017 Apr 21, 2017

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That's rather frustrating as I have a similar GPU and setup without this issue. Have you tried updating to the latest version?

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Explorer ,
Apr 22, 2017 Apr 22, 2017

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LATEST

The issue appeared after updating PP AE to the v11 version. But then I updated my drivers and It's fine again... So happy...

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Explorer ,
Apr 21, 2017 Apr 21, 2017

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@Kevin-Monahan if you want to investigate the issue is back again...

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