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geforce rtx 2080 super graphics card is not recognized

New Here ,
Jun 08, 2020 Jun 08, 2020

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My geforce rtx 2080 super graphics card is not recognized in the display setting.
I do not have the possibility of activating the GPU (CUDA).
I updated the graphics driver and tried to put it in the list of the "raytracer supportedcards file".
Nothing to do it is not detected
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Performance , Preview

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Adobe Employee ,
Jun 08, 2020 Jun 08, 2020

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Hi there,

 

Thanks for reaching out.

What's the version of the Nvidia GPU driver installed on your computer. We've observed users having issues with the latest 442.92 version. Try installing a previous version of the Nvidia GPU driver if you have the latest one and see if that brings any change.

Let us know.

 

Thanks,

Nishu

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New Here ,
Oct 06, 2022 Oct 06, 2022

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My Geforce RTX 2080 super graphics card is not recognized and it uses all memory and Iam instaled the last vision of drive of nivda and this happens with after effects and media encoder when work and when exporting something 

Screenshot 2022-10-06 114317.pngScreenshot 2022-10-06 114347.png

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