Getting this error when I update an application

[Tony_86]

I got this when I tried to update the latest AF.  This happends randomly on any update from Adobe.  I have to reinstall the cloud app to fix it.

 

[ToolfarmJP]

You check Adobe Installer.exe exits in the directory of C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager. If not, you need to restall Adobe desktop tool.

https://creativecloud.adobe.com/apps/download/creative-cloud

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

[Tony_86]

You check Adobe Installer.exe exits in the directory of C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager. If not, you need to restall Adobe desktop tool.

By @ToolfarmJP

That is what I stated I do.  What causes this? Win10 is my machine.

[nishu_kush]

As I understand it, you get this error whenever you update an Adobe app. To fix it, you need to reinstall the app. Is that correct? Does it happen with all the apps or just After Effects? Is this a work computer or a personal one?

Let us know, we're here to help.

Thanks,

Nishu

[Tony_86]

yes that is what IO have to do when I need to update any of the aps.  It's anoying.

[rakesh304443808h6g]

is it resolved?

[Tony_86]

Still does it evenutualy after a reinstall.

[nishu_kush]

Thanks for giving it a try. Please contact us by phone or chat to get one on one support on this: https://adobe.ly/3Wn6b4I

Best,
Nishu