Hardware acceleration is unavailable - 9900k

[Rafaelgvalynt]

The 9900k has quicksync, but after effects says software encoding only, hardware is unavailable, with a gtx 1080.

[Dave_LaRonde]

Yes, that's true.

[Dave Merchant]

What are your encoding settings? Only very specific outputs are supported by the HW encoder.

[Rafaelgvalynt]

H.264

Match source

1920x1080

[Dave Merchant]

Only VBR 1-pass is supported. Neither is anything above 4:2:0 8-bit

[Rafaelgvalynt]

It's set at VBR 1 pass, not sure what you mean by the second part.

[Rafaelgvalynt]

Sorry Dave, not sure what you mean by " Neither is anything above 4:2:0 8-bit"

[Dave Merchant]

Intel hardware encoding will not process material with higher color fidelity or bit depths.

[Rafaelgvalynt]

I'm not sure how to check my bit depth, is something wrong with these settings?

[P.M.B]

Rafaelgvalynt  wrote

I'm not sure how to check my bit depth, is something wrong with these settings?

Make sure these are 8.  Not 16 or 32.   Clicking on the BPC display in the project panel (circled) will open the dialogue

Color depth - Wikipedia

[Rafaelgvalynt]

Even at 8 bpc still greyed out unfortunately, SAGER is telling me that I can't enable my iGPU on the 9900k because it's a high end laptop and will only use the nvidia gpu.. why does quicksync have to use the iGPU 😕

[Dave Merchant]

Creative Cloud checks if Intel hardware encoding is supported using undocumented code. Unlike with the old 'Cuda supported cards" check where you could just edit a text file, there is no way to either force it into believing a system is compatible, or to find out exactly why it's refusing to play ball. Adobe have been very vague about which CPU IDs are supposed to be supported, they point to the Intel feature matrix but then say it's not accurate.

Folks who have got it working don't necessarily see a staggering improvement in render speed, so frankly if it's not working, don't worry too much about it. Even with the "software" encoder, a new i9 CPU will render much faster than average, and we've been living quite happily without hardware encoding for decades.

[Rafaelgvalynt]

Any help would be appreciated to getting hardware acceleration working on h.264 with the 9900k

[calmasacow]

ok so unless you are using the built in graphics as you main display you have to go into the bios and force the IGP to stay active even when a PCI-E graphics card is present. Laptops to this automatically But for a workstation you have to do it manually in the bios.

Quicksync uses the IGP if it is off then no quick-sync

[Rafaelgvalynt]

According to Sager, there is no way to enable it, there's no option in the BIOS 😕