HELP PLEASE! I CANNOT OPEN MY AE PROJECT - the photoshop library operation failed-

[Nina Duque]

Hey all, maybe is there someone that can help me? 

I am working on an AE project and I cannot open the project that I have been working on for such a long time. When I try to open the project this message pop up - 

 I do not have an idea why I cannot open it. Maybe, the Photoshop project is broken and that may be the reason? any comment will be very helpful this is the second time that happens, I have saved a copy, but I cannot open even the copy. I was thinking that maybe my After Effects program is not working well? I have cleaned the cache but still, this message appears all the time! so annoying. If anyone has any idea to save part of the work that I did!

Does anyone have an idea what could it be the problem?

Thank you so much, guys,

Nina

[Mylenium · Accepted solution]

Start by reinstalling AE. This error might relate to an update having replaced a critical file. Also clear out the cache folders just in case.

Mylenium

[Nina Duque]

Hey Thanks Mylenium, It is great I could open my project, but.... I have cleared the cache folder 😮  

But at least I can open my project, I feel so happy! I will get back with all the project 🙂

[Byron Cortez]

If you updated After Effects, you could also attempt to update Photoshop so that it also update the libraries and be more compatible.

[andrewb92895416]

Another solution to anyone having this problem - if your AE render is failing and you're getting the 'Photoshop library operation failed' message, and you're rendering out an image sequence into another format, you may have a corrupt frame in there. Happened to me twice now.