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Help

New Here ,
Jan 09, 2023 Jan 09, 2023

Hey, I have a problem that I haven't been able to solve yet

I have a problem  The After Effect with the black screen and the work is not showing up for me

 

Please help me and thanks

5372A2F5-4334-418E-8348-E5F0B77FF5D5.jpeg

TOPICS
Error or problem , Expressions
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Community Expert ,
Jan 09, 2023 Jan 09, 2023

What's the problem exactly? It looks like you have an empty comp with a black background color. There must be more to the story...

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New Here ,
Jan 09, 2023 Jan 09, 2023

I have a problem that if I add a work box or I want to open files, it does not appear to me on the screen

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

Are you saying that when you do File > Import > File and select a file, it doesn't import that file into the Project panel? Or is it something else? A screen shot or two would probably help a lot.

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New Here ,
Jan 09, 2023 Jan 09, 2023

The file isn't opening in the program but I can't see it on the screen like this

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

Nothing jumps out at me, unless maybe it's a video driver issue. Maybe someone more helpful will chime in...

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LEGEND ,
Jan 09, 2023 Jan 09, 2023
LATEST

Without any system info and other details nobody can tell you much. Start by checking your hardware acceleration settings in the preferences and update your system's graphics driver. Anything more will require better info.

 

Mylenium 

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