How do I enable display acceleration

[albertm41471390]

When i try to turn it on, in the preference menu it is grayed out.

My graphic cards are Intel(R) HD Graphic Family and Radeon(TM) HD 6490M

[Byron Cortez]

Hi albertm,

If you could upload screenshots it would be easier to help you.

[ToolfarmJP]

Hello,

Would you also mention the version of After Effects and OS?

[albertm41471390]

I am using windows 7 home premium, and after effect cc 2017

[Byron Cortez · Accepted solution]

Make sure you have installed and updated the drivers of your GPU, because although it is not certified for Mercury Playback Engine, if you have more than 1GB of VRAM you should be able to activate the acceleration.

Here is the list of GPUs certified by Adobe.

Adobe-Certified AMD Graphics Products

Regards!

[Byron Cortez]

Here you have got the Radeon HD 6xxx Drivers, albertm41471390​:

Legacy

Regards!

[ToolfarmJP]

Hello,

If you have a NVIDIA graphic card with you, it is worth trying it instead of AMD. After Effects supports a variety of NVIDIA cards. It is easier to get GPU acceleration.

[Mylenium]

No need to make this complicated: Turn off your intel chipset in the BIOS. Hardware acceleration never works with hybrid setups.

Mylenium

[albertm41471390]

I don't quite get what Turn off your intel chipset in the BIOS. Will I loose performance in other applications? Should I do It or just keep working with slow preview.