How to enable Cuda Feature on AE CC2017 with Nvidia M5000M GPU

[kktoh_pg-1]

Hi,

I'm facing issue to enabling GPU on Ray-tracing in AE CC2017. Any idea how to resolve it?

Btw, I have no issue to enable Cuda on my Premiere Pro CC 2017.

OS: WIN 7 SP1 64 bits

Nvidia video driver: 375.86-quadro-grid-desktop-notebook-win8-win7-64bit-international-whql

GPU: Nivida M5000M

Thanks.

Regards,

KK

[Taavi Rull]

Hello,

i'm facing the exact same problem, but with a NVIDIA Quadro K2200 graphics card.
Any help would be greatly appreciated! Thank you!

NVIDIA Quadro K2200

Driver version: 375.86

CUDA Cores 640

GPU Memory 4GB GDDR5

Total available graphics memory 20451MB

Memory Interface 128-bit

Memory Bandwidth 80 GB

...

Windows 8.1 Pro, 64bit

[Roei Tzoref]

i'm facing the exact same problem, but with a NVIDIA Quadro K2200 graphics card.

you card is not supported for ray-tracing as well. if you are using CC2017, you can use the C4D Renderer

[Taavi Rull]

Thank you for your quick response. I will look into that!

[Roei Tzoref · Accepted solution]

is M5000M different from 5000M? because if it is, M5000M it's not supported by Ae for ray-tracing

After Effects System Requirements for Mac OS and Windows

but hold on, why would you want to use the old, obsolete 3D renderer when you can use the much better C4D RENDERER ? you don't need cuda for that because it uses multi-threaded CPU. try it.

[kktoh_pg-1]

Hi Roei,

You are right, M5000M is difference with 5000M card.

Seem like my GPU too new and currently AE are not supported. Will take your advice use C4D option, let see how it goes.

Thanks.

Regards,

KK

[j88582940]

Hi Adobe,

is there any update about the support for NVIDIA m5000m?

[Rick Gerard]

Support is not likely because Adobe is no longer developing CUDA support for AE because NVIDIA changed direction in the middle of their development and it never worked as it should. The new specialized rendering engine is the C4D renderer with will detect your GPU all by it's self and requires no additional settings or switches to be thrown in the Preferences.

[Szalam]

However, if you MUST use the ray-traced renderer to create your 3d geometry, there is a box you can tick to use "unsupported" cards. It may work (and it may not), but it's worth a try if you have an NVIDIA card.

[j88582940]

thank you!

[osgonse86]

Hi,

I'm having trouble enabling GPU on Ray-tracing in After Effects 2017. I have a Radeon RX 470 GPU.

[Rick Gerard]

You should not be using Ray-traced rendering. Use the C4D renderer instead. It works better and faster on just about any GPU. CUDA is no longer being developed or supported by Adobe. This information is in the feature notes for the last build.

[Szalam]

osgonse86  wrote

I'm having trouble enabling GPU on Ray-tracing in After Effects 2017. I have a Radeon RX 470 GPU.

As Rick says, you should use the new C4D Renderer.

This is especially true in your case, because you CANNOT use an AMD card to accelerate the ray-traced renderer. It MUST be an NVIDIA card since it's built on NVIDIA's Optix library. (I'm sure the card-centric nature of the feature is one of many reasons Adobe has abandoned the ray-traced renderer.)