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I can't use adobe products anymore.

New Here ,
Feb 25, 2024 Feb 25, 2024

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I suddenly got locked out of adobe while I was working on a project and I can't sign-in anymore (it says: Please wait as we work to fix this problem, then try again. If the problem persists, contact customer service. and I've already waited). It's not like it says the account doesn't exist or that I have the wrong password, it simply says ''Something went wrong''. Does anyone have a similar problem or could help please?

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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Would you try to log-in via Adobe CC desktop tool or the web browser?

 

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New Here ,
Feb 26, 2024 Feb 26, 2024

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It does the same thing wether I try to log-in from Adobe CC, AE, ME or the web browser.

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