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Imported Video Is Green in After Effects 2022

Explorer ,
Dec 20, 2021 Dec 20, 2021

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Hey im having this problem where whenever I specifically import an mp4 to after effects its green and it has comp markers all over it im not sure how to fix it i have tried some of the other fixes on the website but it does not seem to work please help me out thanks!

 

Stripez22338138b6aq_0-1640042274000.png

 

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Error or problem , Import and export

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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2021 Dec 21, 2021

Hi Trixzy,

 

Please try the following:

  • Disable the "Hardware Accelerated Composition, Layer, and, Footage Panels" in After Effects Preferences > Display.
  • Clear cache (go to Edit > Purge > All Memory & Disk Cache).
  • Restart After Effects and import the footage in a new project.

Let us know how it goes.

 

Thanks,

Nishu

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correct answers 1 Pinned Reply

Nov 17, 2022 Nov 17, 2022

This green preview glitch in After Effects 2022 was related to a bad driver that got fixed.

 

If you're experiencing this issue in After Effects 23.0, it might also be due to a bad driver configuration. Please see this discussion for more details:

After Effects 2023 green preview with H.264 files

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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This is sometimes a graphics card issue. Please make sure that your graphics cards drivers are up to date and your AE and Operating system are up to date.

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Explorer ,
Dec 20, 2021 Dec 20, 2021

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I have checked and my graphics card is up to date.

 

Trixzy_0-1640044792619.png

 

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Explorer ,
Dec 20, 2021 Dec 20, 2021

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Also i forgot to add this in the reply i think the problem is because of the comp markers everytime i import a mp4 it has comp markers all over it.

Trixzy_0-1640044899094.png

 

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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What graphics card and what driver number?

What version number of After Effects?

What operating system?

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Explorer ,
Dec 20, 2021 Dec 20, 2021

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My operating system is Windows

My GPU is a NVIDIA GeForce-GTX 770

I have after effects 2021

Trixzy_0-1640048901947.png

 

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Community Expert ,
Dec 21, 2021 Dec 21, 2021

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After Effects works best with the Studio Drivers, but your graphics card only has the Game Drivers available.

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Explorer ,
Dec 21, 2021 Dec 21, 2021

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So what would that mean? May i also add i had this issue before and the only way to fix it was converting the mp4 file to mpg but that would reduce the quality but after a little bit it fixed and went back to normal so im sure there has to be a fix for this.

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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Hi Trixzy,

 

Please try the following:

  • Disable the "Hardware Accelerated Composition, Layer, and, Footage Panels" in After Effects Preferences > Display.
  • Clear cache (go to Edit > Purge > All Memory & Disk Cache).
  • Restart After Effects and import the footage in a new project.

Let us know how it goes.

 

Thanks,

Nishu

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Explorer ,
Dec 21, 2021 Dec 21, 2021

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Hello I have tried what you have told me and it fixed thank you so much for helping me out!

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New Here ,
Nov 02, 2022 Nov 02, 2022

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Absolutely worked thank you!!

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Community Beginner ,
Nov 14, 2022 Nov 14, 2022

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Unfortunaltey it does not work for me.
I am on a MacBookPro Retina 15" Mid 2014, with NVidia Geforce GT 750M 2GB. 2,5 GHz Quad-i7. macOS BigSur 11.6.7 (which is the latest macOS running on this device). Graphics card also on latest update. 
I know it's an older device but should still be around a lot.

Bildschirmfoto 2022-11-14 um 18.18.28.png

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Community Beginner ,
Jun 04, 2022 Jun 04, 2022

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I actually had this same issue and the suggested steps did not solve the problem for me, I found another thread on a third party site that suggested going to Edit =>Preferences => Import => then in the dialog under video footage uncheck "Enable hardware accelerated decoding (requires restart)" then Edit => purge => All memory and disk cache, then restart AE without saving project. This is what worked for me. I am using windows 10 / Nvidia 770 graphic card. Also, I reenabled "Hardware Accelerate Composition, Layer, and Footage Panels" and everything seems to be working fine.

 

https://www.sweetprocess.com/kb/Gp8jUE0VYcmD/article/5Q8zirf2x1x/how-to-fix-the-green-screen-videos-...  (this site has screenshots) Best of Luck! (: 

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New Here ,
Aug 12, 2022 Aug 12, 2022

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Thank you, this helped for me♥

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New Here ,
Sep 30, 2022 Sep 30, 2022

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Thank you! Worked for me also.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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This just happened to me. I was working on a project last night and opened the same project the next day and it happened. I was weird. I also needed to update my drivers and AF had an update for but that didn't fix the problem. That's how I got over here. Thank you

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Explorer ,
Oct 30, 2022 Oct 30, 2022

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Thank you!

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New Here ,
Nov 05, 2022 Nov 05, 2022

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THANK YOU!!! worked for me. Sheesh, such a pain when this stuff happens.

 

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Thank you so much, it worked for me.

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New Here ,
Nov 08, 2022 Nov 08, 2022

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Thank you, this helped for me Screenshot 2022-11-08 112757.png

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New Here ,
Nov 09, 2022 Nov 09, 2022

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I'm running AE 2023 on PC and this worked. Thank you very much!

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New Here ,
Nov 11, 2022 Nov 11, 2022

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Thank you!!! You saved me!

 

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Community Beginner ,
Nov 15, 2022 Nov 15, 2022

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This fixed the problem for me as well. Thanks for sharing!!

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New Here ,
Nov 16, 2022 Nov 16, 2022

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Thank you so much for sharing that fix!

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Nov 17, 2022 Nov 17, 2022

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LATEST

This green preview glitch in After Effects 2022 was related to a bad driver that got fixed.

 

If you're experiencing this issue in After Effects 23.0, it might also be due to a bad driver configuration. Please see this discussion for more details:

After Effects 2023 green preview with H.264 files

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