Internal Structure Inconsistency

[Gwyneth37766320jhlw]

After Effects (I have the 23.6.6. version) crashed and now it won't reopen. I have two pop ups, which is 'internal structure inconsistency (25::2)' and 'globals unborn (21::3)'. I use a Macbook Pro 13. I'm not very tech savvy and I've only recently started using AE. However, if anyone knows how to fix these I would greatly appreciate it. I know many people have contacted Adobe staff who have been able to go into the software and fix it for them, so I'm hoping I'll be able to recieve that here. 

  

[jenkmeister]

If you are running MacOS 14 or above, AE 23.6.6 is not compatible with that version of the OS. 23.6 was released before MacOS 14 was available and there are parts of the OS that were removed in MacOS 14 that AE 23.6 requires. 

[nishu_kush]

Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

Thanks,

Nishu