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Gwyneth37766320jhlw
Participant
June 1, 2024
Question

Internal Structure Inconsistency

  • June 1, 2024
  • 2 replies
  • 475 views

After Effects (I have the 23.6.6. version) crashed and now it won't reopen. I have two pop ups, which is 'internal structure inconsistency (25::2)' and 'globals unborn (21::3)'. I use a Macbook Pro 13. I'm not very tech savvy and I've only recently started using AE. However, if anyone knows how to fix these I would greatly appreciate it. I know many people have contacted Adobe staff who have been able to go into the software and fix it for them, so I'm hoping I'll be able to recieve that here. 

  

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2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
June 5, 2024

Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
June 1, 2024

If you are running MacOS 14 or above, AE 23.6.6 is not compatible with that version of the OS. 23.6 was released before MacOS 14 was available and there are parts of the OS that were removed in MacOS 14 that AE 23.6 requires. 

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