Issue - This project must be converted from version 11.0 (Windows 64)

[Maxence5CDC]

Hello,

I had downloaded a couple of packs from videohive.net and I now have a laptop with Windows 11. When I now try to read these After Effects files, I get the following error message:

Would you know what steps I need to follow to debug this issue and be able to read the files ?

Thanks a lot,

Maxence

[Mylenium · Accepted solution]

There is nothing to do. This is just a friendly warning that the files will be converted to the newer format and you need to save it. Unless there is something specific liek a missing effect or unsupported feature the files should open just fine.

Mylenium

[pixellingo · Accepted solution]

Hi, Max -- This is a common message. You'll often get this when you download a template that was created before AE was updated to the current version. Just click "OK" and save the converted project. It should not affect the functionality of the template, though.

[Maxence5CDC]

Thanks for your messages.

So yes I clicked on the warning and I can access the file but let me show what it does when I play it:
The green buffer does not load and the animations keeps looping back. My laptop is powerful so it cannot be the root cause.

[indie5E1E]

make sure the folder you are loading the file from is not a compressed folder. You must extract the files.