keyframes

[Ana.fernandes]

When I add a preset, the keyframes don't appear where they should

https://youtu.be/Wj9qiozeqnA

[Ana.fernandes]

I need urgent help

[nishu_kush]

Hi Ana,

We've got your back.

Which preset are you adding? Is it a third-party plug-in? Are you able to reproduce this on a new project?

Let us know.

Thanks,

Nishu

[Ana.fernandes]

They are simple effects and most of them are not just happening to me, friends of mine tried to use a preset after updating to After Effects 2024 and the same thing happened, the keyframe appears at a moment outside the layer if I put it at the beginning, it appears almost at the beginning. Final