low res and footage problem

[mimic400]

Everytime i add in my footage it comes in small and when i try to zoom in  it has low. res

[Rick Gerard · Accepted solution]

According to the Info to the Right of the thumbnail for the footage in the Project Panel, your footage is a 360 X 640 H.264 MP4, and that is awfully small. It looks like your comp is probably a vertical standard HD 1080 X 1920. You are going to either have to find a higher resolution copy of the footage or record one or scale up the footage 300% and live with the artifacts. 

If your only option is to scale up the footage try using the Detail-Preserving-Upscale effect. It will offer some improvement but it cannot work miracles. 

[mimic400]

thank you so much for repling, i will try  it out and get back to you.

[mimic400 · Accepted solution]

Ive  tried what you  said and it turned out that the problem was that on my recording software, the output (scaled) resolution was the one that was 640x360. I changed it and i no longer have that problem, Thank you for your help.