missing character font style

[Etienne5FE5]

I have the problem, that in the font "helvetica now", font style "thin", the letter "s" is not available.
If I choose that combination, its just using another font style for that character.

In other programs, such as photoshop or premiere all letters are available, so it might be a problem of AE.
"Reset Character" didnt work either.

Can someone please help me?

[Andrew Yoole · Accepted solution]

That looks annoying!

Firstly, the obvious stuff - restart your machine.

Perhaps its caused by a conflict with another font?  Try temporarily deactivating all other Helvetica font variants so its the only one activated. Restart AE to assess.

Try re-installing the font.  Restart AE to assess.

Where did you acquire the font?  Can you substitute with another Helvetica variant?  There are plenty of free ones.

[Etienne5FE5]

There were plenty different versions of helvetica installed and as you said, that might have caused the trouble.
After deleting most of them it fixed the problem!

Thank you