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Move Tool is busted in AE 2020 on Mac OS 10.16 .

New Here ,
Nov 07, 2019 Nov 07, 2019

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Click once on a layer to move it with the move tool selected and nothing. Click again and you can use it.
EXTREMELY ANNOYING.

 

tried 3 mice.   

 

Please address this bug soon.

 

-wm

 

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Error or problem , Freeze or hang , User interface or workspaces

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Community Expert ,
Nov 07, 2019 Nov 07, 2019

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I cannot duplicate your problem on any of my Mac systems. What OS are you running?

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New Here ,
Nov 07, 2019 Nov 07, 2019

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Rick:  

10:13:3

 

It is consistently a double click operation.

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New Here ,
Nov 07, 2019 Nov 07, 2019

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Appears to be a Logitech MX Vertical Mouse problem
https://www.logitech.com/en-us/product/mx-vertical-ergonomic-mouse?crid=7

works find with an apple mouse.. but not the one I use.

 

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New Here ,
Nov 15, 2019 Nov 15, 2019

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Every other system works with this mouse except After effects. Please advise. 

Today

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New Here ,
Nov 15, 2019 Nov 15, 2019

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Every Logitech Mouse. AE Only.  We've updated the drivers, we've checked with other machines, PC..  issue is an AE issue.  Move Tool and Anchor Point moving take 2 clicks.  One to activate and then you can move.  

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Community Beginner ,
Nov 15, 2019 Nov 15, 2019

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As I said down the thread, we're having the same issue and we use Magic Mice. It's to do with a two screen set-up and I remember this happening a few years ago too so I know it's a bug that can be fixed. Not great in the meantime as it really messes with your head when working.

Glad to know others are having this issue though and it's not an intended feature.

 

Our set up is the latest version of After Effects and OSX 10.15.1 on a 4.2 GHz Quad-Core Intel Core i7 iMac.

 

Thanks.

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Community Beginner ,
Nov 15, 2019 Nov 15, 2019

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Oh, and it's not just the move tool. It's any function (pen tool, shape tools, etc.) when you've gone from using your main screen (i.e clicking on anything on that one) to your second screen (trying to click within the composition window – if you have it on your second screen).

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Explorer ,
Nov 15, 2019 Nov 15, 2019

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Also not using a Logitech mouse and having the issue with multiple screens or separate windows.

 

 

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Explorer ,
Nov 07, 2019 Nov 07, 2019

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I am experiencing the same issue on macOS 10.14.5 / 2017 iMac Pro

Not only the move tool - also true with the mask tool. Click once, nothing, click again and mask will start to draw.

 

Do you have your Comp panel floating separately in its own window away from your timeline or other panels?  I've found that if the comp panel is nested in with the other panels, this issue does not happen.  If it's pulled apart into its own floating window, the first click seems to make that floating window active vs actually making any change (ie move or mask draw). 

 

The "workaround" of nesting the comp panel is not helpful, because I am using a dual monitor setup with 2 different resolutions, so it's necessary for me to have the comp panel floating as its own window on my second monitor.  

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New Here ,
Nov 07, 2019 Nov 07, 2019

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The nesting does not matter.. the mouse does. 

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Explorer ,
Nov 07, 2019 Nov 07, 2019

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So you can't replicate the fix the same way I can with nesting?

It may not matter for you, but I am giving an example of what worked on my end.

I am using a Mionix Naos 7000 mouse.

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Community Beginner ,
Nov 08, 2019 Nov 08, 2019

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We're having the same issue and we use Magic Mice. It's to do with a two screen set-up and I remember this happening a few years ago too so I know it's a bug that can be fixed. Not great in the meantime as it really messes with your head when working.

Glad to know others are having this issue though and it's not an intended feature.

 

Our set up is the latest version of After Effects and OSX 10.15.1 on a 4.2 GHz Quad-Core Intel Core i7 iMac.

 

Thanks.

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Community Beginner ,
Nov 22, 2019 Nov 22, 2019

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Anyone having any luck with this? Don't want this issue to just disappear as it's beyond frustrating.

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New Here ,
Nov 22, 2019 Nov 22, 2019

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have heard nothing  guess adobe expects that we should all use the 2 button mouse .

 

yes  is annoying  

 

very 

 

very 

 

annoying 

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Explorer ,
Nov 22, 2019 Nov 22, 2019

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I switched back to the previous version of AE until this is fixed. Extremely disruptive to workflow. Lack of response from Adobe on this one is frustrating - I wonder if this has been brought up in any other thread

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Community Beginner ,
Nov 22, 2019 Nov 22, 2019

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Super frustrating. I can't seem to find the topic anywhere else after doing a quick search. It must be mentioned somewhere before though as I remember commenting on this when the bug happened previously. 

 

Do you both have a two (or more) monitor setup? I'm using a iMac as the main screen and then a DELL S2719DM Display as the second.

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Explorer ,
Nov 22, 2019 Nov 22, 2019

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I'm using an iMac Pro and Dell P2715Q, so similar setup. But again, same thing happens if I disconnect the 2nd monitor and just move the composition panel into a floating window.  Seems to be more about having to click to switch windows vs being related to the dual monitor, at least in my setup.  

 

If you use a single monitor and pull the composition panel out into a floating window do you have the issue when going back and forth between the timeline and comp panels?

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New Here ,
Nov 22, 2019 Nov 22, 2019

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interesting. Yeah. using 2 monitors, if I drag the composition panel into a floating window, it works with out the delay.. but I'm not going to float windows as a solution.   Adobe should address it. ASAP..

 

 I'll run it up the flagpole to at a SVP level today.

 

 

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Community Beginner ,
Nov 25, 2019 Nov 25, 2019

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Yeh, it seems to be the undocking of the window that's creating the bug. It doesn't matter which screen it's on, as long as it's undocked, you have to double click it for it to become usable. 

 

Is it just me, or is the rendering on the undocked screen really bad too. The shape tool/masking lines look like they're half res to me (example attached). The actual image rendering looks really soft too.Screenshot 2019-11-25 at 09.04.04.png

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Community Beginner ,
Dec 10, 2019 Dec 10, 2019

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I was super hopeful the update today would have nipped this one in the bud. However, it's still there and it's still beyond frustrating. 

 

Does anyone know the best way to get this to someone at Adobe?

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Community Beginner ,
Jan 20, 2020 Jan 20, 2020

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LATEST

Whoop! The bug seems to have been squashed in the latest update 17.0.2. THANK. GOD!

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