My After Effects preview is all black.

[samulib77334842]

Is there a way to repair this? Because every time I try to preview my footage the video shown is completely black. Is there an option to tick or something? This problem started after doing some 3D edits.

[d.brethil]

these solved my problem,
- Uninstall Geforce Experience 
- close / kill  all graphic card utilities.

[nawyer]

The fix for me the last few times: switch fast previews mode from wireframe to adaptive resolution.

[Davon25796316xq7r]

Ive tried all of the solutions but nothing has worked, I don't know what to do.

[Paula5DE5]

my solution: upgrade GeForce Experience

[kirtimathpal34]

Hi Samulib77334842, Community Members!

If someone in 2023 still faces the black screen issue, i hope this tutorial might help on a windows 10 system.
Thank you & keep smiling...

[Koshika]

Just want to add. what did work for me was to save the illustrator file as a pdf compatible version and it came back

see here for details  

[Foghiker]

I found a separate solution. In my case i inadvertly clicked on « Comp Button: Brings forward the comp related to this window. », which opened a new « Composition » Tab.

[mama34471955nomj]

[Hannah34430259jzru]

I was having the same problem watched a YouTube video about mp4 videos appearing as black. Go to top of screen click file then at bottom click project settings. It will be on rendering and effects showing Mercury GPU Acceleration change to Mercury software only press OK. Then u have to close the after effects program completely reopen it and videos will display and play as normal. Phew! 

[レオンマ]

I dont even have the eye OPTION its completely removed and non clickable. What the hell?

[Hunter_Stuart9305]

when rendering I got an error about Mercury GPU Acceleration, I clicked on “ok” and it changed to Mecrury Software Only, after that when changing any parameter in Lumetri Color video becomes black, and in After Effects preview doesn't work at all under any conditions (black static screen instead of preview, which doesn't even fit the size of the composition). I tried everything: eye icon in preview, fast preview, reinstalled video card driver, started After Effects in Safe Mode, ran as administrator - nothing helped. i really don't want to reinstall AE, but apparently i have to. i realize this thread is old, but i'll leave this comment and reply to it if i find a solution.

[Hunter_Stuart9305]

ok guys i found the problem: i got i7 3770k and this is too old for AE 2023+ so because of it it was not working. i downloaded ae 2022 and it's working 

thanks to chatgpt btw

[Ronald_Ezra Banks]

I have a 15 7600 and I have ae2023, can that still be a problem 

[liam_9022]

I am having the same issue I tried doing all the things said here but they didn't work now my screen looks like this the audio plays fine but I can't select any of the text or video

[caroline_edits]

Hey Liam, are you still facing this issue? Some details on your computer system might help us figure out what's going on. Please share your system details (OS, RAM, CPU, GPU) if you can.

Have you reset preferences, or tried a different version of AE?

Thanks, hope we can help.

Caroline

[liam_9022]

nope not anymore i got it all fixed but thank you for your time Caroline

[nishu_kush]

Thanks for updating the thread, Liam. Feel free to reach out if there are any other questions.

Thanks,
Nishu