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Open Using Rosetta" warning in AE

Explorer ,
Oct 12, 2023 Oct 12, 2023

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When I open AE 24 on my Apple M-2 laptop I get the message:

to run After Effects in a compatible mode, choose Get Info in the application context menu and enable Open using Rosetta.

I go to the AE app and right click on the app, go to Get info but when the screen comes up there's no reference to Rosetta. (see attached).

What am I doing wrong?

Thanks, TW

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correct answers 1 Correct answer

Adobe Employee , Nov 03, 2023 Nov 03, 2023

You're good with the 23.6 until you try to use the Dynamic Link with Premiere Pro or Media Encoder. You need to have the same version of the apps in order to use Dynamic Link. The good thing is, you can keep 24.x and 23.x at the same time.

About the plug-ins, the manufacturers of the plug-ins are the best point of contact for this question. However, sooner or later, most plug-ins get the update to support the latest versions.

Feel free to reach out if there are any other questions.

 

Thanks,

Nis

...

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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Hi YankeeRebel 65,

 

Thanks for writing in.

The Rosetta mode is not available in After Effects 24.0, so it's expected that it's not available in the Get Info panel. Can you try opening After Effects from the Creative Cloud desktop app and see if you still get the message?

Let us know.

 

Thanks,

Nishu

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Explorer ,
Oct 13, 2023 Oct 13, 2023

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Hello,
As you suggested, I opened AE from the desktop Creative Cloud app with the same results...asking me to click on the Rosetta in the Get Info dialog box. When I updated to AE 2024, an app named "Adobe After Effects Render Engine 2024" was also installed as a standalone app with AE 2024. For giggles, I went to "Get Info" on that app, and there was the checkbox for Rosetta! I clicked it and then booted "Adobe After Effects Render Engine 2024" " but..it gave me the same warning box as the regular AE app does. Should I go back to a previous version of AE or suffer through and wait for Rosetta on 2024?
Thanks much!
Tony

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Explorer ,
Oct 13, 2023 Oct 13, 2023

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BTW, I'm using OS 13.3 Ventura.

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New Here ,
Oct 16, 2023 Oct 16, 2023

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I encountered the same problem with Sonoma. Numerous effects, including not only third-party ones but also those from Adobe, are disabled. I reverted to version 23.6 and will likely remain here until Adobe finally decides to release a proper update. I'm also hoping that Apple won't introduce the M3 Processor in the meantime…

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Explorer ,
Oct 20, 2023 Oct 20, 2023

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Did 23.6 work for you?

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New Here ,
Oct 22, 2023 Oct 22, 2023

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I can open the Inter-version, and all the effects seem to work.

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Adobe Employee ,
Nov 01, 2023 Nov 01, 2023

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Hi Tony,

 

Could you share a screenshot of the message you get? Also, please try running After Effects in Safe Mode and see if it brings any changes.

Let us know.

 

Thanks,

Nishu

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Explorer ,
Nov 01, 2023 Nov 01, 2023

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I started in both Safe Mode and NON-Safe Mode. I've included both screen captures. I'm running Ventura 13.3. Thanks for checking it out.

Tony

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Adobe Employee ,
Nov 02, 2023 Nov 02, 2023

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Thanks for the screenshots. Looks like these are the third-party plug-ins that are not compatible with the After Effects Mac ARM version. Try installing the 23.6 and run it in the Rosetta mode if needed.

Hope it helps.

 

Thanks,

Nishu

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Explorer ,
Nov 02, 2023 Nov 02, 2023

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Hello,

23.6 allowed me to open, evidently in Rosetta, but it did give me the warning window, which I've attached here.  Of the ones listed in the window, I only use PremierePro (vers 24.0) and Media Encoder (24.0.2). 

 

Do you think the plugins offering difficulty loading in 24.2 will ever be updated? Just asking.

 

Thanks,

Tony

 

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Adobe Employee ,
Nov 03, 2023 Nov 03, 2023

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You're good with the 23.6 until you try to use the Dynamic Link with Premiere Pro or Media Encoder. You need to have the same version of the apps in order to use Dynamic Link. The good thing is, you can keep 24.x and 23.x at the same time.

About the plug-ins, the manufacturers of the plug-ins are the best point of contact for this question. However, sooner or later, most plug-ins get the update to support the latest versions.

Feel free to reach out if there are any other questions.

 

Thanks,

Nishu

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Explorer ,
Nov 03, 2023 Nov 03, 2023

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Thanks so much for your help! Since the plugins aren't available I may just go back to AE 24.x and ride out the storm to keep Dynamic Link working. Thanks again,

Tony

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Community Expert ,
Nov 05, 2023 Nov 05, 2023

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LATEST

 

 

The After Effects Render Engine is a render-only version of After Effects that allows us to open and render projects on an unlimited number of computers.  More information is available here:  Ë˜Automated rendering and network rendering (scroll down to "Network rendering with watch folders and render engines").

 

As Rosetta is no longer supported for After Effects version 24, there's nothing to wait for.  Any installed third-party plug-ins that aren't compatible with Apple silicon need to be updated for use in After Effects 24.

 

Also, we can expect the "Open using Rosetta" option for After Effects Render Engine version 24.x to become unavailable in an update to version 24.

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