Optical Flares crashes in v23.4.0 - not longer supported?

[Joe_hance]

Good day everyone!

Since the update to AfterEffects v23.4.0 every time I try to use Videocopilot's Optical Flares or every time I open a existing project, that uses Optical Flares, After Effects crashes. When re-starting AE it recommends to disable Optical Flares. 

I talked to some colleagues, to see if it's a problem of my setup, but all of them face the same problem! (We're all working on Windows, if that matters)

Is Optical Flares still supported? Is there a way to work with Optical Flares in the recent AE Version? We really use that plugin a lot and it always worked well for us. And we need to work with existing projects using Optical Flares, so we really need to find a solution for the future, other than installing and working with older AE versions...

Can you provide any tips /help for that? Wondering, that there's not more people, reporting that same issue? I think this is a known problem at your side, right?

[ToolfarmJP]

You contact Video Copilot support team.

"Video Copilot Support"<support@videocopilot.net>

[Flame2bits]

Does not work from adobe: Solution: Disable the “Hardware Accelerate Composition, Layer, and Footage Panels” preference
Open the Preferences dialog box to the Display category
Disable the “Hardware Accelerate Composition, Layer, and Footage Panels” preference