page up and page down shortcut isn't working

[aryanh786]

im using windows on adobe after effect, using a keyboard shortcut; page up and down isn't working for me, i don't understand why, if there is way to use this shortcut where can i find it on after effects

[Martin_Ritter]

Make sure caps lock is not activated - if shortcuts aren't working, check the shortcut settings.

*Martin

[alka katsu]

I already did that but it doesn't work 😞

[nishu_kush]

Hi aryanh786,

Welcome to the Community.

Have you tried resetting the After Effects preferences yet? Here's how: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know how it goes.

Thanks,

Nishu

[200rohms]

Hi, this did not work for me

[200rohms]

Actually, that was the wrong pgdn key ahahaha

[hodam35831742]

Could you share which pgdn key worked for you.. I'm having the same issue and I have a feeling I'm pressing the wrong key cause everything else works.