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Preview Windows start Blinking when i move timeline

New Here ,
Feb 08, 2025 Feb 08, 2025

Hi,

I have bought a new PC and installed After Effects 2025 on it, but the problem is that when I make any changes that need preview, the preview window starts blinking. sorry this is the best way I can describe it. I also record a video that shows what is happening.
my PC information:

CPU and GPU: intel i5 13400

RAM: 32GB

SSD: Lexar 1TB

Windows 11

After Effects 25.1.0 (Build 68)

I tested reinstalling and restarting Windows and After Effects but nothing changed.

thanks

TOPICS
Crash , Error or problem , Freeze or hang , Performance
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Adobe Employee ,
Feb 11, 2025 Feb 11, 2025

Is it happening in all the projects? Is there a dedicated GPU installed on your machine? If so, ensure that the GPU driver is updated.

We're here to help.


Thanks,
Nishu

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New Here ,
Feb 12, 2025 Feb 12, 2025

Thank you for your response. 

Yes, this is happening in all projects. As for the GPU, I don't have a dedicated one; I only have the integrated GPU of 13400.

I should mention that I tested other versions of After Effects, and surprisingly, all of them are working fine with no issues. I tested the 2022, 2023, and 2024 versions.

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Adobe Employee ,
May 15, 2025 May 15, 2025

Sorry for the delayed response.

Are you still having the issue? Can you try this: Go to After Effects Preferences > Display > disable "Hardware Accelerated Composition, Layer, and Footage Panels".

Let me know how it goes.


Thanks,
Nishu

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Community Expert ,
May 15, 2025 May 15, 2025
LATEST

The issue seems related to refresh rate. Can you find any updaters of graphic function on Intel web site?

 

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