Problem with the magic bullet plugin’s installation

[phos4life]

When im downloading the mbl plugin it keeps on showing -> Installation Failed The following error occured during installation: Unknown exception is there any fix to that?

[phos4life]

Im trying to install it to After effects 2020

[Boomerang_RK]

After Effects 2020 might not be enough. Go to Help > About After Effects and share a screenshot. You will see the detailed version of the app like 17.x.x.

[Vivi0611]

Hi! I have the same problem. Did you manage to find a solution?

[Warren Heaton]

@Vivi0611 

Maxon has an installation manager application that handles the installation of Maxon Red Giant Magic Bullet.  It is similar to how Creative Cloud Desktop handles installing Adobe applications. 

More information is available here:  Maxon Trial Downloads

[Vivi0611]

I managed to solve the problem! Thank you so much for the help!!

[Boomerang_RK]

Are you using compatible versions of AE and MBL? 

Have you tried contacting RedGiant support to see if this is an issue on their end?