PTI (red current time indicator) is not moving

New Here ,
Apr 16, 2022 Apr 16, 2022

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Hello, I have a frustrating bug on the latest after effects version 22.3

Untitled.png

Everything works fine until I close the tab of after effects. When I return to the program, the time indicator becomes static and doesn't move during the video preview, the video is playing perfectly by the way but the frustrating part is that you can't see the PTI at all, (the red moving cursor disappears) so you have no idea what timestamp you're previewing. I need to go to Preferences and clear data and cache every time to make it work again, but this is very time-wasting!

 

These are my PC's specs:

Processor12th Gen Intel(R) Core(TM) i7-12700KF
Video CardNVIDIA GeForce RTX 3070
Operating SystemWindows 10
RAM32 GB

 

 GPU is working under the latest update.

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Error or problem , Preview

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Adobe Employee ,
Apr 18, 2022 Apr 18, 2022

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Hi Layer237504157ceo,

 

Welcome to the community.

Please try changing the cache location or increasing the Maximum Disk Cache Size in the After Effects preferences.

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Apr 20, 2022 Apr 20, 2022

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I tried both , but still not working!

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