"Unable to Instal After Effect" | Won't run on my OS

[vinmar_3808]

Hi everyone,

Can I have some advice regarding this issue?

I believe all my specs are valid for installment. I've updated my software to the latest one, and checked all my specs if it fits the requirement and it seems like I have it all correct. Yet this still keep showing for every attempts I try to download AE. 

Would like to receive some help ASAP T-T.

[vinmar_3808]

To add on to it:

I have an Macbook Air M1 (2020), Memory 8 GB, macOS Serquoia ver 15.0 (Latest Update)

[Christelle RD]

I would suggest to
- uninstall AE

- clean your computer :
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

- restart you computer

- reinstall AE
Let's see if it works.

[vinmar_3808 · Accepted solution]

Hello 

The issue has been resolved thanks! I didn't actually do what you suggested but it still helped me. What I just needed to do is to install the creative cloud app in my laptop and download AE from there. Somehow the issue gets resolve once that's done:).

[Christelle RD]

Amazing!
Have a nice day 🙂

[Mr.Rift]

Thx this fixed the wxact issue i had.(using Windows 11)