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Ray - traced shadow mode in Element 3D crashes After Effects

Participant ,
Sep 20, 2017 Sep 20, 2017

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Hello.
When I go to my Element effect -> Render Settings -> Shadows tick enable and put the Shadow Mode to Ray-Traced the program immediately crashes. It says "After Effects has stopped working" and closes.
I am with 24 gb ram, gpu gtx 950(4gb), cpu core i7 quad.
Thank you in advance for the help.

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correct answers 1 Correct answer

LEGEND , Sep 20, 2017 Sep 20, 2017

Nothing to fix. You simply need a different graphics card. Raytrace shadows in E3D are very particular about where they work almost to the point of being as limited as AE's own Raytrace 3D. Of course you can try the usual like updating and fiddling with your graphics driver, but I wouldn't waste too much time on it. these are simply limitations inherent in the plug-in and the methods it uses for its magic.

Mylenium

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LEGEND ,
Sep 20, 2017 Sep 20, 2017

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Nothing to fix. You simply need a different graphics card. Raytrace shadows in E3D are very particular about where they work almost to the point of being as limited as AE's own Raytrace 3D. Of course you can try the usual like updating and fiddling with your graphics driver, but I wouldn't waste too much time on it. these are simply limitations inherent in the plug-in and the methods it uses for its magic.

Mylenium

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Participant ,
Sep 20, 2017 Sep 20, 2017

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Thanks for the help. I also thought the same thing. I guess I'll be going with the other Shadow Mode until I get a new card.

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Community Expert ,
Sep 21, 2017 Sep 21, 2017

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Hello,

I guess the cause is related to your graphic card and the version of Element 3D. One of my recommended solutions is you download and upgrade the version of Element 3D. Please uninstall and reinstall, using the full installer, not a patch installer. Some more information is below.

VIDEO COPILOT | After Effects Tutorials, Plug-ins and Stock Footage for Post Production Professional...

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Community Expert ,
Sep 21, 2017 Sep 21, 2017

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Hello,

One more tip:

- Comps Larger than 1080p - This is somewhat normal for GPU's. Comps using Element that are larger than 1080p may cause problems if the GPU runs out of memory.  One possible solution to lower memory requirements is to set the Element render settings before you start working. To do this you could do the following:

1. Turn on the Caps Lock to avoid rendering

2. Add Element to a layer

3. Turn Multi-Sampling down to 2-4 which will lower the memory requirements

4. To improve Anti-Aliasing (But slow render) turn on Super-Sampling

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Participant ,
Oct 04, 2017 Oct 04, 2017

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I appreciate the tutorial you just made for me.

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