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Reason for Crash? Error:126 The specified module could not be found.

New Here ,
Jul 08, 2022 Jul 08, 2022

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Having a really hard time with this project. Any idea why based on this crash log?

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Crash , Error or problem

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Adobe Employee ,
Jul 08, 2022 Jul 08, 2022

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Hi pxlgirl45,

 

Sorry for the crash.

We'll share the crash report with the engineers to get it translated. In the meantime, please share the following details.

  • Is there anything specific that triggers the crash or it's random?
  • Are you using any third-party plug-ins?

Let us know, we're here to help.

 

Thanks,

Nishu

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New Here ,
Jul 08, 2022 Jul 08, 2022

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The crash seems to happen about 30 seconds into having the project open, regardless of what user is doing. Seems like once AE starts RAM previewing it inevitably crashes. CAPS LOCK does prevent a crash. There are Sapphire and Universe plugins in the project.

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New Here ,
Jul 08, 2022 Jul 08, 2022

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I should also add, disabling the plugins doesn't fix it.

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LEGEND ,
Jul 08, 2022 Jul 08, 2022

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You appear to have a damaged asset in there or a version conflict. Some of your image handler libraries are crashing. Start by reinstalling AE and also check whatever image items you are using in the project.

 

Mylenium

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