s_shake crashes

[samarajean2006]

the sapphire plugin doesn't work cause whenever I use s_shake after effects crashes and it exits out ae please help

[Mylenium]

Impossible to know. You have not provided any system information or exact version information. Could be anything from using an outdated plug-in to issues with Sapphire's own hardware acceleration features.

Mylenium

[dylan229099441j7n]

The same is happening to me. i still have no fix i have a 1660 gpu and a ryzen 5 3600x

[Warren Heaton]

Unfortunately, the "Email Support button" for Help with S_Shake is in the Effect Controls tab - doing us no good if AE experiences a hard crash.

Here's the link that opens in your default web browser when we're able to click the "Help" button:
https://borisfx.com/support/open-a-case/

Use that to open a case regarding your issue.

Also, have you tried upgrading to Sapphire Plug-ins version 2022.01?  It'll show as 15.01 when on the Saphire 2022 download page (https://borisfx.com/downloads/?product=sapphire&host=adobe).

[Shoaib36955620rjte]

i downloaded every version of borix sapphire plugin, that latest version of 2024 gave  me red screen whereever and whenever i used the s_effects of the plugin, and the every version of 2023 2022 2021, they kept crashing my after effects whenever opened any if my project file which had s_shake s_blur or effect from the plugin, it just sucks, i have no idea what to do , first i was not sure why it was happening to me , so i deleted the after effects and downloaded other versions and the same happenend still, so after that i thought i might be because of red gaint plugin , or magic bullet look or magin suite , i deleted them all and still the same thing happened to me, so at last , i deleted the sapphire plugin and everything worked fine for me, i was able to open those project files,  but when i thought i mightr have to use other versions of the plugin , download and tried every version and it  crashed every single time

[Warren Heaton]

@Shoaib36955620rjte 

Have you reached out to BorisFX support?
https://borisfx.com/support/open-a-case/

I checked the version numbers on one of my workstations where s_shake and s_blur works as expected:

• macOS Ventura 13.6.3
• After Effects 24.3.0 (Build 50)
• Adobe Creative Cloud Desktop 6.1.0.587.7
• Sapphire Plug-ins, version 2022.02
• Boris FX Application Manager 1.1.30

[Shoaib36955620rjte]

i am a windows user , im using the latest windows 11 right now, and adobe after effects version is the latest as well i.e Adobe After Effects 2024 (v24.3.0.050) Multilingual -

• Windows 11 Insider Preview 10.0.22635.3500 (ni_release)
•  Adobe After Effects 2024 (v24.3.0.050) Multilingual
• Sapphire Plug-ins, version 2024.5 
   this sapphire version just crashes every project file which has any kind og sapphire effect

[Alight_??1620]

Have you found a solution? could you help me, I have the same problem

[nishu_kush]

Updating the plug-ins is what I'd suggest. Let us know how it goes. 

Thanks,
Nishu

[AlexisXXV]

and you did you ? (same prob)

[Alight_??1620]

 I solved this problem by installing sapphire 2025 from dc server satrvn

[AlexisXXV]

thank you a lot for responding so fast , but is it realy  100 % safe ?

[Alight_??1620]

yes its completely safe, and its the only way out for me with the sapphire plugin problem 

[AlexisXXV]

nah i'll ask you here , it is pre activate ? no folder or file to copy paste ?

[AlexisXXV]

it worked i can't express my thanks , have a nice day !

[AlexisXXV]

can i just ask you smth in pv , like on discord  ? i guess i cant on the official adobe website lol

[Alight_??1620]

u can dm on dc @vckktr_51727

[Alight_??1620]

dm me in dc vckktr_51727