Screen crash after upgrading

[wineph]

i make tutorial videos about adobe platforms.

while editing fonts and screen became blurly and crashed... i can't see anything..

it was okay beginning but i really have no idea why that happens....

this problem came out after upgrading latest version.

[nishu_kush]

Hi there,

Thanks for reaching out. Please share the following information so that we can troubleshoot the issue properly:

1. Does it crash only when you try to change/edit text?
2. Is it happening with a particular font?
3. What is the exact version of After Effects are you using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...
4. If it generates a crash report, please share it. Here's how you can find it: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-comput...

Looking forward to your response.

Thanks,

Nishu