Sound crackling / popping when video exported via adobe media encoder

[mikik66587129]

So, I've been trying to solve a problem for last 3 days, 3 different adobe support guys tried (with taking over the computer) wihtout solving it.

Problem:

When exporting a video via Adobe Media Encoder from After Effects, the sound has crackling / popping in certain places, not often that you notice it easily, but often enough to be not usable. Problem is only when AME is export from AE.

* If I do the same thing in AME from hard drive file, there is no problem.

* If I export from After Effects (in any format), there is no problem.

What I've tried:

* Updating AME

* Using different project

* Saving audio file in different versions

* Precomping audio file

* Everything I could think of in AE alone

* Making comp longer 2-3 seconds and other suggetions of similar nature from adobe forums

* Using few AME versions

* Tried from AE CS6

* Using wav instead of mp3

* Switching from 48khz to 44 (both in AE and AME)

* Trying with 16 bit 48khz

* Bascially everything suggested from forums regarding wav/mp3/khz/bit etc.

What Adobe support tried:

* Cleaning AME settings and using different AME version (tried by 2 adobe supprt guys)

* Disabling my nvidia card and using plain windows driver

* Downlading Adobe Creative Cloud cleaner tool

Any help would be greataly appriciated.

[Roland Kahlenberg]

Do these pops only occur at edit points? Import the file and plce it in the Timeline to double check if this is the case.

Some additional info here — https://community.adobe.com/t5/premiere-pro/audio-pops-only-in-exported-video-no-audio-pop-in-timeli...

[mikik66587129]

only 1 audio file without any editing (I did this to test it out)

[mikik66587129]

Read that thread few times. nothing.

[tiffoto]

Experiencing this now in 2022 with a 3 hour video that took 16 hours to render. Very frustrating.

[mikik66587129]

bump

[mikik66587129]

I got an update from tech support that other users are having these issues too. As usual, adobe not doing anything to fix their never ending bugs.

[mikik66587129]

Also, no problem when I add to render from Premiere to AME.

[Roland Kahlenberg]

Some issues are difficult to nail down in terms of the cause. Then, there is the case of finding a solution. For now, proceed with a workaround and ensure you file a Bug Report. In your BR, I suggest you include OS and Hardware specs.

[mikik66587129]

I would proceed with workaround GLADLY. But what is the one?!

[KS-Stereokroma]

Did this ever get resolved? I'm experiencing this now with the lastest version of everything in 2021.

[Decitoe]

I am also experiencing the same thing. Fully updated software.

[akirax]

Ya, I have the same issuem. I know my audio is clean (I do audio production and it's a music track), but whenever I export it via media encoder there are random pops and clicks on the audio (I've tried changing the audio format, bla ample rate, ect... Ect.. Nothing seems to work, though I am thinking of using DaVinci out of frustration... it doesn't happen if I render out a lossless mov file, but that is an ungodly file size to deal with, so it defenatly is related to media encoder.) 

[creepyeyes]

I'm sure this is too late to help you 3 years later, but this was the only solution I was able to find, for anyone lese who comes here via google search down the road: rendering the project out via Adobe Premiere Pro instead of Media Encoder fixes it. Through a lot of troubleshooting I was able to determine the audio clipping was coming from Media Encoder itself, and so the only solution was not to use Media Encoder. I know this doesn't really help if you don't have access to something other than AE and ME, it's a start.