spacebar/ stop button dont stop previewing

[OlkaF]

I cant belive Im the only one who has this problem with AE2020!

I press spacebar to start prewiev, but when I press it again to stop it doesnt work. Its the same with play/stop buttons in  preview window: play works, stop doesnt. Any other options (0 button, shift+spacebar) dont work. I have to close program to stop previewing!

Please help!

[ToolfarmJP]

Would you mention more details like the information of OS, version, etc?

[OlkaF]

Windows 10, Intel Premium CPU N3540  2.16GHz, Ram 8 GB

[nishu_kush]

Hi there,

Thanks for reaching out. Is it happening in a new project as well? Try resetting the preferences of After Effects? Here's how: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know if it helps.

Thanks,

Nishu

[OlkaF]

I installed AE 3 weeks ago, I tried 3-4 different projects (not very demanding) and it happened every time. Thank you for advice but it doesnt work 🙂

[tristansummers]

PLease can someone give me troubleshooting tips for this!

it is so so so BAD

windows 10 latest, AFX 2020 17.0.5 - TWO Nvidia 1070Ti - latest Studio Driver.

Corsair Strafe Silent Cherry MX - latest iCue software

Having same issue. It is terrible. 

Tried turning off hardware acceleration

Turned off decklink/mercury, let's call it porridge not mercury, or maybe tar.

tried reinstalling gpu, decklink and keyboard drivers

Was fine before today's update. Think it is possibly to do with Audio Waveforms

rendered out 48hz aiff, but no that didn't fix it.

Can I recommend somebody finds a copy of Puffin Commotion and copies its supercache methodology.

Put the ram Preview into the disk cache and leave it there. Stop limiting RAM preview to available RAM. Empty the RAM if the cache is fast enough. MAke the empty cache buttons ACTUALLY EMPTY THE CACHE. Have you updated the proclivity settings? Waiting since 2014 for you to finish the preview update you started. 

I know it might play slowly while caching but not playing at all is unacceptable