Suddenly Can't Render/Export From AE

[Hecubus114]

As of yesterday, I suddenly cannot render from After Effects, or send to AME from the render queue. AE allows me to send things to the render queue, but once there, the "Render" and "Queue in AME" buttons are greyed out. Strange because I can do File>Export>Add to Adobe Media Encoder Queue, and it sends it fine.

I tried resetting the AE preferences, and verified this is not a project specific problem. Any ideas?

Using AE 24.0.3 (Build 2)

Mac OS Ventura 13.6.1

[ToolfarmJP]

Is the version of After Effects and Media Encoder the same version? If not, you update it.

[nishu_kush]

Do you mind sharing a screenshot of the Render Queue when the buttons are grayed out?

We're here to help.

Thanks,

Nishu

[Hecubus114]

Welp, I went to get a screenshot, and.... it works now lol. I don't know if I was doing something wrong, or if updating AE or my OS fixed something, but it works. If the problem reappears, I'll make sure to get a screenshot.

[nishu_kush]

2 common cases when it happens:

• If you haven't specified the output location yet.
• Your queue is unchecked.

Feel free to reach out.

Thanks,

Nishu