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Switched to PC - slow saving time

Community Beginner ,
Feb 13, 2018 Feb 13, 2018

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Hi,

We recently switched our employe to a windows 10 PC (from an iMac Late 2013) and he's having really slow saving times from a project he started from is iMac.

We tried a copy of the project on the iMac and it saves really fast (around 1 sec) but it takes about 1 min from is PC.

When monitoring the ressources of the PC during the save, all CPU cores are working ±90.

Here are the PC specs :

Core i7 8700k (not OC)

32 GB DDR4 @ 2400 MHz

Boot Drive : 512GB Samsung 860 Pro SSD

Project Drive : 512GB Samsung 960 Pro NVME

GPU : GeForce GTX 1060 6GB

Windows 10 Pro

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correct answers 1 Correct answer

Community Beginner , Feb 16, 2018 Feb 16, 2018

We found out that it was After Effect CC 2018 that was causing this issue.

We saved the project to be compatible with After Effects CC 14 (2017), installed 14.2 and loaded the project in that version and now everything saves fast.

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LEGEND ,
Feb 13, 2018 Feb 13, 2018

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Impossible to say anything without knowing what#s actualyl going on in the project.

Mylenium

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Engaged ,
Feb 13, 2018 Feb 13, 2018

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My colleagues and I are having the same issue on Windows 10.

Previous version would save in a reasonable amount of time. Now that we're using version 15.0.1 (Build 73), my colleagues and I all have excessively long save times.

What does your project look like?

The one I have open right now that is saving slowly has:

  • ~20 mp4 HEVC files (3840x2160)
  • ~16 comps
  • ~8 Black Video (they came in from Premiere Pro, so they're all the same)
  • at least one Photoshop file

Two of the comps have a 3rd-party plugin on them. All of my project files are very similar to this one.

I reported this as a bug to Adobe last week, but unless others have similar issues, I'm not sure they'll take it seriously.

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Community Beginner ,
Feb 13, 2018 Feb 13, 2018

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I'll reply as soon as I have more info about this project

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Community Beginner ,
Feb 16, 2018 Feb 16, 2018

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We found out that it was After Effect CC 2018 that was causing this issue.

We saved the project to be compatible with After Effects CC 14 (2017), installed 14.2 and loaded the project in that version and now everything saves fast.

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Engaged ,
Feb 16, 2018 Feb 16, 2018

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Yeah, same here. It was definitely faster in the previous version.

I really wonder what they changed to cause this to happen.

I've heard they're more likely to fix issues if multiple people report bugs, so if you want to file an official bug report, it might help. I'd hate for this to be one of those issues that persists through years of new versions.

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