text effects error

[Abdel de la Campa]

I'm trying to use the default after effect text effects and it tells me there is an error importing the effect. I already uninstalled and reinstalled and it didn't work.

[Mylenium]

Refer to this:

https://community.adobe.com/t5/after-effects-discussions/error-when-trying-to-import-text-animation/...

If you mean something else, you have to explain and provide the necessary information about your system and all that.

Mylenium

[Rick Gerard]

You don't import Animation Presets, you apply them by selecting a layer and dragging or double-clicking on the Preset in the Effects And Presets Panel.

[Abdel de la Campa]

I think I found the problem. After effect is loading presets from a folder that is empty. That's why it gives me an error. How can I make it load the effects from the folder where the files are installed?