Timeline Shortcut Error (Shift 1, Shift 2, etc...) Another program high jacking the key commands?

[cbialk]

Hi all,

I have had a weird issue with the latest version of After Effects and/or Windows. It seems like some key commands are not passing through to AE. (Windows 10 20H2 19042.572, AE 17.5.) I can toggle timeline markers by clicking shift-4 through shift-5, but shift-1 through shift-3 doesn't work anymore. 

Has anyone else experienced this? Another piece of software may be highjacking the key commands. I attempted to troubleshoot that possibility but wasn't able to narrow it down. 

Thoughts?

[cbialk]

UPDATE: the issue is specifically tied to the 1, 2, 3, and 4 keys. These keys won't navigate to a pre-existing markers either. Does anyone know of any common windows utilities that commandeer the first 4 numbers on a keyboard?

[Tim Kurkoski · Accepted solution]

In After Effects 17.5, the 1-6 keys in the number row now activate the new camera navigation tools and 3D transform gizmo modes. There is a preference to disable this and return the 1-6 keyboard shortcuts to navigate to the 1-6 markers. Go to Preferences > 3D and disable the "Use 1/2/3 for navigation and 4/5/6 for transform gizmos" option.

[cbialk]

Thanks, Tim.

That was my issue.

[precise_Coconut0735]

was looking EVERYWHERE for a fix, thank you!!