Typo in After Effects drop down menu expression

New Here ,
Aug 18, 2022 Aug 18, 2022

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I have created an expression with an dropdown menu: Effect -> Expression Controls -> Dropdown Menu Control. I am on a windows machine. When I open this very same projectfile on a mac the word menu in that dropdown menu change from "Menü" (I work in german) to "Men,". So this typo leads to an expression error and I can't change that word "Menü". Please see the picture attached. I think this is a problem with the german letter "ü", but still it should work properly as I am in german on both machines. Any ideas? I don't want to change the language.

Best,
PhilBildschirmfoto 2022-08-18 um 16.25.54.png

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Error or problem , Expressions

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Adobe Employee ,
Aug 22, 2022 Aug 22, 2022

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Hey Phil,

 

Sorry about the issue. Which version of After Effects are you currently using? Could you try resetting your preferences and let us know if you still see the problem? Also, could you try creating a new project and adding a Dropdown Menu Control effect to a layer and let us know if that changes anything?

 

Thanks,

Ishan

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New Here ,
Aug 22, 2022 Aug 22, 2022

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Hi Ishan,

I am using AE Version 22.5.0 Build 53 on both machines (mac and win). Resetting the preferences doesn’t help. Adding the effect isn’t the problem. As long as I remain on the same operating system everything is fine. The moment I switch the system (for example open an AE projectfile on a mac, which was originally created on a windows computer or the other way around) the error appears.

My OS on the mac is updated as well, no changes, still got the issue.

Best,
Philippe

--
Multimedia Kontor Hamburg gGmbH
Ein Unternehmen der Hamburger Hochschulen

(Note: Personal information removed by moderator)

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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Thanks for sharing the information. Please correct me if I'm wrong. You only see this issue when you import an After Effects project file made on a windows system to a Mac system. Creating a new project on the Mac system and adding the Dropdown Menu Control effect works as expected. Is that correct? 

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New Here ,
Aug 23, 2022 Aug 23, 2022

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Yes, that is correct. I only see this error when I switch from mac to windows (or the other way around) with the exact same projectfile.

--
Multimedia Kontor Hamburg gGmbH
Ein Unternehmen der Hamburger Hochschulen

Philippe Schaumburg
MMlab Medienproduktion

(Note: Personal information removed by moderator)

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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Thanks for confirming that. Have you seen this issue with a specific project or multiple projects? Would it be possible for you to share a link for your project file with me through a personal message? You can use any file hosting service of your choice. 

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New Here ,
Aug 23, 2022 Aug 23, 2022

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This error appears in every project I will create. I can reproduce this error with every project. In the meantime I tried a different mac, just to be sure: same problem. I will send you a project that I created on a windows computer. So it will be most liekly that you will see the error on a mac but you won't on a windows computer.

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