Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Unable to access and install previous versions of After Effects

New Here ,
Oct 17, 2024 Oct 17, 2024

Hi. First of all, I used to have working After Effects (version 24.x.x and 23.x.x) on the computer on which I now have trouble installing it.

 

After formatting and resetting my PC, when I try to get After Effects installed, I'm met with a message that says that my processor doesn't support AVX2. And that’s fine, because I don’t need to use the most recent version (25.0). I used to have After Effects version 23 and then 24 before and it was working fine. But now I cannot access previous versions and cannot install the 25th version of After Effects

 

Simply put it. Is there a way for me to access previous versions of After Effects, without installing the newest version first? Or is there a way for me to move the older version of After Effects from a different PC? (I have After Effects 25.0 on a different PC and access to previous versions there).

 

(note: I would like to avoid just upgrading my processor just so it supports AVX2 and allows my Creative Cloud to download the newest version of After Effects).

 

image.png

(Screenshot of Creative Cloud on PC with no AVX2 support, unable to access previous versions without installing the newest one first.. )

 

 

 

 

Screenshot 2024-10-17 141007.jpg

(Screenshot of Creative Cloud on PC with AVX2 support, able to access previous versions of After Effects. )

 

 

 

 

 

 

 

Thank you for any help provided ❤️

Matthew J.

2.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 17, 2024 Oct 17, 2024

you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 08, 2025 Jan 08, 2025

I found the "other versions" tickbox in preferences....selected that...relaunched CS, but no older version of the app I need.
I've been a subscriber for 9 years, and you're telling me I can't access the last version of Audition that works with my system?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 08, 2025 Jan 08, 2025

if your os is older, yes it may not be compatible with the two versions available.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2025 Feb 01, 2025

I think your missing the point. The after Effects that was installed on this machine pre V25 which it is not capatable with, and then having to reinstall the OS the options to even install the versions ALREADY installed on same machine/OS are NOT there. The option for older versions shows up on all other programs but NOT after effets.

Please don't deflect from questions with "have you tried restarting" answers. I think if people are looking this up it's not and "us" problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2025 Feb 01, 2025

why was the program cut to 2 available versions ONLY that bricks out thousands of users? Running out of server space? lol

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 01, 2025 Feb 01, 2025
LATEST

it was an adobe decision. ie, the reason(s) is(are) obscure and defy logic.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines