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(Images attached below)
I recently updated my version of after effects to 24.3, but now it won't open and all i'll receive is this message stating my last session crashed:
It gives me about 2 seconds before this screen will pop up, giving me no time to interact with any of the options above:
When I view the report It looks like this, and I'm not sure where to go from here:
I can't open any past version of After Effects as the same issue occurs. I have tried uninstalling and reinstalling, and every other Creative Cloud app works just fine. I also have no plugins so I'm not sure what else could be causing the crashing. If anyone knows what could be the issue please let me know!
Specs:
64-bit operating system, x64-based processor
Kolink Citadel Micro-ATX Case
16 GB RAM
WD Blue SN570 1TB
Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz
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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).
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Hi, my graphics drivers look to be all up to date, I use Intel(R) UHD Graphics 630.
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Did you use the Cleaner Tool?
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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I just tried it and the issue is still there unfortunately