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Verify the file permission ??

New Here ,
Jun 24, 2020 Jun 24, 2020

Hello,

I have a problem with After effects. This is a message in picture.

Can you help me??

 

Thanks.After-message.jpg

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Community Expert ,
Jun 24, 2020 Jun 24, 2020

As you see, I guess the cause is the permission of the folder. You move to the folder the message indicates and choose the file. Then, you open the property and change the permission.

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LEGEND ,
Jun 25, 2020 Jun 25, 2020

It means what it says - check your user privileges and things like folder protection.

 

Mylenium

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New Here ,
Jun 25, 2020 Jun 25, 2020

Thanks for your answers but how I do to check my user privileges?? Why I have the message, I have a licence Adobe for After Effects so i don't unterdestand this permission. The problem is windows 10 ??

Do you have know this problem ?

Thanks.

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Adobe Employee ,
Jul 03, 2020 Jul 03, 2020

Hi Bruno666,

 

After Effects needs access to make changes to the preferences files every time you launch it. If your user account settings doesn't allow After Effects to make changes, you get the error. As mentioned by the experts you need to make changes to permissions of the folder mentioned in the screenshot. Here's how: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Dec 01, 2023 Dec 01, 2023
LATEST

That was a polite and very useful answer, thank you!

BTW- MAC hides the Library folder from users since recently.
That''s why this explanation was absolutly necessary. 

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