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Video Error showing green and pink tint - After Effects 2019

New Here ,
Oct 18, 2018 Oct 18, 2018

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Hi,

My after effects just got updated to version 2019. But after that whenever I import any video to the composition it comes with a tint over it, a pink and green color overlay just like a horror effect. Attached is the screenshot.

after-effect.jpg

Please help as my complete work is being stuck because of this. Even if I open any previous after effects projects which I have done earlier,  the problem remains the same.

My system configuration is:

System: Dell Inc. XPS 15 9560

Processor: Intel® Core™ i7-7700HQ CPU @ 2.80GHz

Graphic: NVIDIA GeForce GTX 1050

Intel® HD Graphics 630

RAM: 16 GB

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correct answers 1 Correct answer

Valorous Hero , Oct 19, 2018 Oct 19, 2018

The dialog you posted is in reference to the deprecated Ray-Traced 3D engine. The preference to check was Edit>Preferences>Display>Hardware Accelerate Composition, Layer, and Footage Panels.

Also, the Device Manager isn't very smart when it comes to driver updates, but you also looked at your Intel graphics card. You need to update the driver for your GeForce 1050 from here: Drivers | GeForce

As of 10/19/2018 416.34 (from 10/11) is the latest version.

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LEGEND ,
Oct 19, 2018 Oct 19, 2018

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Start by updating your system's graphics driver and check your hardware-acceleration settings in Ae.

Mylenium

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New Here ,
Oct 19, 2018 Oct 19, 2018

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All drivers are up to date. Attached are screenshots of diver and hardware acceleration settings

Capture.PNG

1.PNG

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Valorous Hero ,
Oct 19, 2018 Oct 19, 2018

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The dialog you posted is in reference to the deprecated Ray-Traced 3D engine. The preference to check was Edit>Preferences>Display>Hardware Accelerate Composition, Layer, and Footage Panels.

Also, the Device Manager isn't very smart when it comes to driver updates, but you also looked at your Intel graphics card. You need to update the driver for your GeForce 1050 from here: Drivers | GeForce

As of 10/19/2018 416.34 (from 10/11) is the latest version.

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Adobe Employee ,
Oct 19, 2018 Oct 19, 2018

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LATEST

Thanks, David. There is also this: Resolution for an issue where green, purple, or pink haze appears in the Source and Program monitors...

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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