We can't verify your subscription status

[Riyansh383391304jgp]

I started my trial version but when i installed AE, it's saying that we can't verify your subscription status. This is so irritating, please help me to fix the issue. I'm not able to use after effects.

[nishu_kush]

Please reach out by phone or chat: https://adobe.ly/3zqOE2u

Moving this thread from Bugs to Discussions.

Thanks,
Nishu

[Peru Bob]

See here:

https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-inst...

and here:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[ToolfarmJP]

You turn off any anti-virus apps while you verify your account.