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Participant
July 19, 2021
質問

Why AE program can not open

  • July 19, 2021
  • 返信数 3.
  • 234 ビュー

このトピックへの返信は締め切られました。

返信数 3

Mylenium
Legend
July 20, 2021

That actually looks like a low budget notebook without any dedicated graphics processor, so you may be back to the old "intel integrated GPUs are terrible" thing. As usual start by updating the driver. Also, since this appears to be a UMA/ shared memory model, dig into the settings and allocate a fixed amount of video RAM of at least 1.2 GB to the GPU.

 

Mylenium

nishu_kush
Community Manager
Community Manager
July 19, 2021

Hi satit,

 

Sorry for your issue.

As Mylenium mentioned, we'd need more details to understand the issue properly.

We're here to help, just need more info.

 

Thanks,

Nishu

satit作成者
Participant
July 20, 2021

Mylenium
Legend
July 19, 2021

Without any system information and possibly the crash info/ log we really can't tell you anything. The usual standard solutions apply: Make sure you run with sufficient user privileges and ensure all files and folders are accessible, update all driver. Everything else will require much more information.

 

Mylenium