Why are Adobe so bad at supporting the latest GPUs?

Report · Feb 08, 2025

Can anyone explain why a small company like Blackmagic have full support for 5000 series GPUs, and Adobe take months and months to optimise or support the cards? We have to buy new machines and they are now shipping with 5000 series cards. The performance in AE and Premiere are shocking...

Report · Feb 10, 2025

Are you referring to the Nvidia GPU 5000 series or something else? Could you share more details on what's happening?

We're here to help.

Thanks,
Nishu

Report · Feb 28, 2025

Sorry for the delay I am in the middle of a big project AE is doing its best not to allow us to deliver.

Where to start... The GPU is not seen by AE. It crashes constantly. It goes from saying 5 hours to render to 5 minutes on the same project. Preview are garbled, playback is slow.... It's a complete mess. Now won't start without crashing.

Multiple machines with 5080s in, Varying CPUs from 9950x to 14900s. All 128gb RAM. Windows 11 all latest updates on everything. I've just sent you the latest crash report. AE can't even open this morning. All working over a 10GB network to a NAS.

In general on all our machines, some of which have multi GPU set ups, we have found with 2025 you have to switch off multiframe rendering. If I'm honest this is possibly the worst release we have ever experienced. You guys are becoming a bit of a clown show.

Report · Feb 28, 2025

CC is just blacked out so you can't install or uninstall!!!

Report · Feb 28, 2025

Even in safe mode!

Report · Feb 28, 2025

I disabled the AMD iGPU and open AE. As soon as you click disable multi-machine rendering it crashes. AE does not see the 5080

Report · Feb 28, 2025

I have just been told by one of your agents you know this is a BUG!!! what is wrong with you guys....

So the answer to my question is, I'm right. You never prepare for anything and always chase your tails. Every other app works with the 5080 including C4D and Redshift. Why don't you speak to Maxon and find out how to code software properly! Bunch of amateurs.

I mean was it a surprise they released the new GPUs? Did they keep it a secret? Or did they annouce it months and months ago... Every other company seems to have got the memo!

Report · Mar 12, 2025

Now Mid March still no 50 series card support.. Pathetic!

Report · May 15, 2025

Hi Martin,

Sorry for the delayed response. The Nvidia 5000 RTX series should be working in After Effects. Try changing the settings as shown in the following video: https://adobe.ly/432vgoZ

If that doesn't help, please tell us more about your setup.

Thanks,
Nishu