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How to fix?
I checked the Windows help and it says "There's no keyboard shortcut to open Snipping Tool": https://support.microsoft.com/en-us/windows/open-snipping-tool-and-take-a-screenshot-a35ac9ff-4a58-2...
Could you check if the shortcut is setup correctly inside After Effects?
Let us know.
Please try re-setting preferences:
With After Effects closed hold down shift/alt/control and click on the icon to open the app. Keep holding the keys and let your system make changes. Then re-open the project.
Hope that this helps.