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AE Crashes When I try to import PSD file

Community Beginner ,
Nov 05, 2020

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It doesn't matter whether I choose compostion, footage, or composition - retain layer sizes(my preference). Merger layers or editable layers... nothing works.

 

I click OK and AE crashes.

 

PSD color space is RGB 

 

Any ideas?

 

- thanks

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AE Crashes When I try to import PSD file

Community Beginner ,
Nov 05, 2020

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It doesn't matter whether I choose compostion, footage, or composition - retain layer sizes(my preference). Merger layers or editable layers... nothing works.

 

I click OK and AE crashes.

 

PSD color space is RGB 

 

Any ideas?

 

- thanks

TOPICS
Crash

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52

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Nov 05, 2020 0
Adobe Community Professional ,
Nov 05, 2020

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And how much resolution is it? Your file may have too much, give it a try.

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Nov 05, 2020 0
Community Beginner ,
Nov 05, 2020

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I dropped it down significantly but it still crashes AE.

Thanks though, I appreciate it.

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Nov 05, 2020 0
Adobe Community Professional ,
Nov 05, 2020

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Try resaving your psd file in Photoshop.

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Nov 05, 2020 0
Community Beginner ,
Nov 05, 2020

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Tried that, no dice.

 

Thanks though. 

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Nov 05, 2020 0
Adobe Community Professional ,
Nov 06, 2020

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if you can share your PSD file may we can test it, also try you can give us more info about your PSD file,

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Nov 06, 2020 1
Adobe Employee ,
Nov 06, 2020

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Hi there,

 

Sorry for your issue.

Is it crashing with a particular PSD or any PSD file that you try to import? Also, please check if After Effects is generating any crash logs. Here's how: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-comput...

As suggested by OussK, it'll help if you could share the PSD file.

Looking forward to your response.

 

Thanks,

Nishu

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Nov 06, 2020 1