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AE "Out of Memory" Error crashing other stuff

Community Beginner ,
Aug 26, 2018

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So just recently, I went from having a Hard Disk (4TB) to an SSD (1TB) and before then, AE was working perfectly, but for some reason, AE just keeps spamming me with this nonstop error :

AE.PNG

If I click on Ok a bunch of times, my monitor goes black for a few seconds and Firefox crashes, along with probably other applications, if I had some. I tried stuff with memory and I have 11GB of memory allocated for AE, yet I hardly do anything and it says out of memory (Like putting Mir on a solid and rotating it).

I have

- 16GB of RAM

- 4GB GTX 1050 TI SC

- 1000GB SSD

I hope anyone can help!

Adobe Community Professional
Correct answer by Brandon_Loshe | Adobe Community Professional

Hi alexcormier,

How often do you purge your memory and disk cache (Edit - Purge - All Memory & Disk Cache...)? I also get that message occasionally on my older computer with a smaller hard drive. Usually just doing that does the trick for me.

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AE "Out of Memory" Error crashing other stuff

Community Beginner ,
Aug 26, 2018

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So just recently, I went from having a Hard Disk (4TB) to an SSD (1TB) and before then, AE was working perfectly, but for some reason, AE just keeps spamming me with this nonstop error :

AE.PNG

If I click on Ok a bunch of times, my monitor goes black for a few seconds and Firefox crashes, along with probably other applications, if I had some. I tried stuff with memory and I have 11GB of memory allocated for AE, yet I hardly do anything and it says out of memory (Like putting Mir on a solid and rotating it).

I have

- 16GB of RAM

- 4GB GTX 1050 TI SC

- 1000GB SSD

I hope anyone can help!

Adobe Community Professional
Correct answer by Brandon_Loshe | Adobe Community Professional

Hi alexcormier,

How often do you purge your memory and disk cache (Edit - Purge - All Memory & Disk Cache...)? I also get that message occasionally on my older computer with a smaller hard drive. Usually just doing that does the trick for me.

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Most Valuable Participant ,
Aug 26, 2018

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And what is youre cache set to? Are you sure the newly added disk isn't interfering with your SSD and the respective controller/ PCI bus? check your device manager and settings.

Mylenium

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Community Beginner ,
Aug 29, 2018

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My cache is set to 100GB.

The disk and SSD aren't interfering with anything, from what I've seen. I've tried checking for updates, but there's nothing either.

Thanks for your reply, nonetheless

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Community Beginner ,
Aug 30, 2018

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AE.PNG

This new error just started to pop up and as soon as I try to open up anything else, it makes my monitor crash (Turns black and stays black, but still plays music or whatever else) along with anything that may be open.

Also, it displays these errors even when I'm hardly doing anything. For example : Roto-ing a small video and trying to render the video.

This single action makes everything crash, and I have a decent PC

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Adobe Community Professional ,
Aug 30, 2018

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Hi alexcormier,

How often do you purge your memory and disk cache (Edit - Purge - All Memory & Disk Cache...)? I also get that message occasionally on my older computer with a smaller hard drive. Usually just doing that does the trick for me.

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Community Beginner ,
Aug 30, 2018

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I was not even aware there was such an option and it seemed to have done the trick for the memory problem, thank you so much! Although, for some reason, rendering a simple preview of a video with basically only a Curves effect and Roto brush takes ages even with Half the resolution (I have 11GB of RAM for Adobe Apps). Are there any tricks for this as well?

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Adobe Community Professional ,
Aug 31, 2018

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No problem! I suppose you could bump the resolution down to a quarter, although I understand the annoyance of viewing at that low of resolution. You can try adjusting the Media & Disk Cache settings in your preferences (Edit > Preferences > Memory.) Here is a link from the Adobe website that explains the nitty gritty details:

Memory and storage in After Effects

Hope this helps!

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Community Beginner ,
Aug 31, 2018

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Yeah it does help, thank you, but I simply don't understand the reason for which it needs to be down to a quarter when you hardly have any effects on it at all

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New Here ,
Jun 20, 2019

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I have the same issue now...for me it seems a problem of After Effects...

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Adobe Community Professional ,
Jun 26, 2019

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Hi ashh66966916​ and MikeUe​,

Did you guys each try purging your memory and disk cache (Edit > Purge > All Memory & Disk Cache...)? How often do you do that?

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Community Beginner ,
Aug 10, 2020

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Hey, I'm really mad about this issue! I'm having the EXACTLY problem that you showed with the print. 

Did you manage to fix it? Have a solution or anything besides cleaning caches/purging? 

 

 

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Community Beginner ,
Jan 21, 2019

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I’ve had this error ,  it stoped when I set the memory to far lower that I’ve installed so I have 32 gig I told after effect to only use 24 ... also I set my cash disk to half the amount avalibe , 250 gig to like 170 go haven’t had a erro since 

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New Here ,
Dec 12, 2019

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Hi! I'm getting this error as well, and would try what you propose, but I'm just stuck with the error message and can't do anything else in the program than say "ok" and get the same error again. I would like to not lose what I have been working on, and generally just be able to do anything with the program, what can i do? 

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Community Beginner ,
Dec 21, 2019

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Please enable your Windows swap file in automatic mode

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New Here ,
Mar 28, 2020

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This solved my problem

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New Here ,
Jun 07, 2020

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this solved my problem!!!! tranks so much

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Community Beginner ,
Aug 10, 2020

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Hey, I'm currently having this problem! Where do I enable this "windows swap file" settings? 

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New Here ,
Aug 18, 2020

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Continue your windows vitual memory in automatic management.

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Community Beginner ,
Aug 21, 2020

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It didn't work! These is my current specs:

Intel Core i57400 Kaby Lake

MOBO: Gigabyte H110M-S2V-CF

RAM: 16gb

GPU: NVIDIA Geforce GTX 1050ti 

 

I can't do anything that pops this message saying out of memory. 

I don't know what to do anymore! 

 

 

 

 

 

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New Here ,
Sep 08, 2020

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Same for me, I tried all suggestions mentioned before but it didn't change anything. 
It happened after Windows reinstallation, but I think that's not the point.
If there is something except cache purging/GPU driver reinstalling/extending RAM for AE (it's already 11 out of 16 Gb)/enabling Windows swap file in automatic mode/AE reinstalling TELL ME PLEASE.
I have never had such a problem before and I have no idea what the cause is(

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