After Effect can't continue: Licensing error

[iball17]

I have also the same problem in my after effects. I installiert After Effect 2020 in my Windows computer but i can't open it. By the way before i could open my after effect in an old version. The error is like below written. " After effects can't continue: Licensing Error. I have changed the language from german or english in my browser and my OS and adobe cloud. to chinese simple but it doesn't work...and i cant uninstall after effect in my computer now. I dont know why. 

[ToolfarmJP]

Would you check the language option in Adobe cloud desktop tool?

https://helpx.adobe.com/creative-cloud/help/change-install-language.html

[iball17]

yes i have changed the language in preference in adobe cloude in chinese simple. 

[nishu_kush]

Hi iball17,

Thanks for reaching out.

Did you reinstall After Effects after changing the language in the Creative Cloud desktop app? If you're having trouble uninstalling it, use the Cleaner tool to remove it and reinstall it using the Creative Cloud desktop app.

Let us know if it helps.

Thanks,

Nishu

[iball17]

hello, Nishu,

thank you for your suggestion. Using Cleaner tool I have uninstall After Effects and reinstall it again. But it shows the same error fenster.

[iball17]

I think there has something wrong in german language or chinese language between computer and after effect. But finally I have solved my problem by myself, after I have changed the language into english in all of my computer and after effect and adobe cloud.

Thank you.