problem after effect not support GPU AMD while premiere does

[martinm78137879]

Hi;

I bought lenova laptop installed win 10 and adobe programs such as premiere and after effects. computer uses of AMD GPU. I sudenly realised that premiere support AMD GPU but after effects NO. the only active option is CPU. How do I can resolve this problem.

gratefully
Martinmiciciday

[nishu_kush]

Hi martinm,

Thanks for reaching out. Would you mind sharing more information so that we can troubleshoot the compatibility issue between After Effects and GPU?

1. What are your system specifications (RAM, GPU, CPU, and OS)?
2. What is the version of Premiere Pro and After Effects?
3. Do you see your GPU information in After Effects Preferences > Preview > GPU Information?

Let us know. We're here to help.

Thanks,

Nishu

[martinm78137879]

Hi nishu_kush;

Sorry of my delay to respon. 

these are my computer info:

Lenovo G50-80

CPU: intel core(TM) i5-5200U @ CPU 2.20GHz 2.20 GHz

RAM: 16 DDR3

GPU:

         Hainan
        Intel(R) HD Graphics 5500
       AMD Radeon (TM) R5 M330

OP: windows 10 pro

After effects version:

    Adobe.After.Effects.CC.2018.v15.1.2.69.x64     

if you need more info, I'm in reach.

gratefully

martinmiciciday